1. Contact the club
Email bulldogsdonovan@gmail.com with the subject The Pen data request. Use the email linked to your account when you can.
Tell us whether you want an account closed, a copy of information, a correction, removal of published content, or deletion of particular records. For a child’s records, say that you are the parent or legal guardian. You do not need to send passwords, verification codes, identity documents or detailed player records in the first message.
Start an email request →This opens your email app. It does not send the request or delete anything automatically. If no email app opens, copy the address above into your usual email service.
2. Verify the request and its scope
The club handles requests manually. We may need to verify account ownership or guardian authority and clarify which records are covered before changing access or deleting information. If you no longer have the invited email, say so and ask for an alternate verification method.
Account access, player profiles, shared team records, consent records and provider backups are different kinds of information. Closing a sign-in account does not automatically remove all of them. Ask the club to confirm what will be removed, what needs to remain and why, and the expected timing for your specific request.
3. Keep the confirmation
A request is not complete just because an email draft opened or a sign-in connection was removed. Keep the club’s reply confirming the action and any remaining records or backup limitations. Reply to the same email thread if you need a status update. A single fixed completion period has not been established for all record types.
Controls already in The Pen
- Publicity: review or withdraw guardian choices in Permissions. Contact the club with the page address if you need help removing a public item.
- Private capture pilot: use Delete now for a saved capture session, or revoke video authorization. “Deletion pending” means removal has not yet been confirmed.
- Optional emails: change your notification preferences. Turning off an email category does not delete the underlying team record.
Removing Google or Facebook access
If you used Google sign-in, review the app in your Google Account’s third-party connections. If you used Facebook sign-in, review it in Facebook’s Apps and Websites settings. Look for the Forge or Bulldogs app name you authorized.
Removing a provider connection stops that connection; it does not delete your Google or Facebook account, the team’s social-media Page, or data already stored in The Pen. Send the request above to ask for deletion of The Pen account and provider-identity data. Ensure you can use email/password or contact the club before removing your only working sign-in method.